Do Dealerships Replace Windshields or Is an Auto Glass Shop Better?

Cracked Glass? Fix It Before It Spreads
Choosing where to replace your windshield is a big decision. Whether you go to a dealership or an auto glass shop, understanding the differences in cost, convenience, and quality ensures you make the best choice for your needs.
Do Dealerships Replace Windshields
Yes, car dealerships do replace windshields. They do this using OEM Glass (the glass that initially came on your car), as dealerships exclusively use those parts when working with vehicles.
OEM has many benefits, as it is guaranteed to fit right and give you the same quality windshield you had before it was damaged.
How Do Auto Glass Shops Replace Windshields
Shops replace windshields using one of two types of glass: the aforementioned OEM or Aftermarket. Speaking with a specialist before choosing to use Aftermarket is key, as it may be better or safer to use OEM.
Aftermarket Glass can vary in terms of quality, but it is readily available at any legitimate shop. This means that it is often very convenient to opt for.
Dealership vs. Auto Glass Specialist: Which Is Better For Windshield Replacement
Both dealerships and auto glass shops can deliver quality windshield replacements, but your decision should depend on cost, convenience, and peace of mind.
Cost
The cost of a windshield replacement varies widely. In 2024, the average price was $325, with lower prices considered a good deal. Auto glass shops often provide more affordable options by offering aftermarket glass, typically cheaper than OEM (Original Equipment Manufacturer) glass. However, pricing is not guaranteed, so comparing quotes from both options is wise.
Convenience
Auto-glass shops generally win in terms of convenience. They have easier access to aftermarket glass, allowing quicker replacements than dealerships, which may need to order OEM parts.
Quality Assurance
A dealership might be the better choice if you prioritize quality and precision. Dealerships exclusively use OEM glass, ensuring a perfect fit and maintaining the same standards as the original installation. Their in-depth knowledge of your vehicle further reduces the likelihood of issues during the replacement process.
Ultimately, your decision depends on what matters most to you—budget, convenience, or quality. Some auto shops may have better reputations than dealerships, while some dealerships might offer surprisingly competitive prices. Research local providers, read reviews, and compare options to find the best fit for your needs.
After choosing a provider, check with your insurance company to see how the replacement is covered. Comprehensive or collision coverage often determines whether the costs are reimbursable, so confirming the details in advance is essential.

Does Insurance Cover Dealership Windshield Replacements?
Comprehensive Insurance usually covers windshield replacements, while collision coverage applies if the damage is from an accident. Most insurers cover replacements at dealerships or auto glass shops. Check with your provider to confirm your coverage and details.
What Warranty Options Do Dealerships Provide for Windshield Replacements
The warranty options for replacements vary from dealership to dealership, but there are certain types of warranties and general protections typically offered.
- Car Warranty: The run-of-the-mill car warranty covers all damage, including a windshield replacement.
- Protection Plans: Windshield protection plans will handle the cost of any damage your windshield suffers and the related work to fix said damage, replacements included.
Many warranties exclude the cost of the glass itself. If you cannot cover this expense, consider filing an insurance claim.
Need a windshield replacement in Overland Park? Kryger Glass specializes in professional windshield replacement, ensuring top-quality results. Get a quote today, or contact us with any questions!


