What You Need to Know About Auto Glass Repair and Insurance 

November 22, 2022

Cracked Glass? Fix It Before It Spreads

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Source: Kenan Reed | Unsplash

Your windshield and windows integrity are important for your car as they keep you inside and block anything from flying into the vehicle. However, we sometimes run into situations where the glass can crack or break entirely. 

Accessing the correct information as to how you can fix the cracks at an affordable, or at least reduced price, is good to know. This article will answer some of the common questions you might ask regarding how auto glass insurance coverage works. 

Will insurance pay for windshield repair? 

It depends on your insurance. Suppose you have comprehensive insurance, which is the coverage granted when damages happen outside of collisions that are not in your control. In that case, the damage is covered, so generally, all you owe is your deductible. However, if you do get into an accident and the other driver is at fault, you can file a claim against them to either get their insurance to cover it or make them pay out of pocket for the damages incurred. 

In any situation, whether a car accident or something that happens out of nowhere, you should always file an autoglass insurance claim immediately after the incident. If you do not have comprehensive insurance, you will not be covered and must pay out of pocket to get the windshield fixed or replaced. 

Is auto glass covered by insurance?

If you have comprehensive coverage, the insurance company will cover any repairs. Keep in mind, you still need to pay a deductible and that price depends on the insurance company. If it is an accident caused by the other person then they would have to pay using their collision insurance if they have it, but if not, they have to pay for it somehow if it is agreed upon that it is their fault. However, if it is your fault in an accident, you will need to pay for everything with the risk of your insurance premium going up but if you have collision coverage, use that.

Will it cover cracks, chips, and complete breakage?

Depending on your insurance company, it will cover all three. If you do not, then you may have to pay a deductible depending on how big the damage is. 

Does USAA offer free windshield replacement?

In most situations, USAA will cover the windshield repairs and waive the deductible. However, if there is more severe damage to the point where the driver can not see through the window, this may call for replacing the windshield, and in that case, you will need to pay a deductible for replacing it. 

Do auto glass claims affect insurance premiums?

If you have comprehensive coverage, it should not increase your insurance premium. Since comprehensive coverage is optional, it does not directly impact your insurance premium. If you do not have comprehensive coverage, then there is a risk of your insurance premium going up, but because a cracked windshield is generally a no-fault issue, it should not have too much of an effect on your insurance. 

What type of claim should I file?

The best way to go about filing a claim is to call your insurance company and see what further steps they suggest, along with what type of claim to file if you do not have comprehensive coverage. If you do have it, you can call the insurance company and file a claim. 

Overall, if you have a cracked windshield caused by something out of your control, contact your insurance company right away.

Remember to look into your insurance in preparation for any future problems and be safe on the roads. 

If you want to learn more or simply have some more guidance on auto glass insurance, visit krygerglass.com/insurance-steering

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Hear From Our Satisfied Customers

Our passion for quality shines through in our customer reviews. We take pride in the trust and appreciation we've earned. Discover why our customers rate us highly and choose us for all their glass needs.
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4.7
Based on 1000+ reviews from Google
Fred Twist
05:35 05 Sep 25
They were very friendly and did exactly what was talked about. They gave me the best price in town I could find. They squeezed me in and had my out in about an hour. I would recommend them to anyone.
Jerry Olvera
23:14 21 Aug 25
Approximately $100 dollars for 15 minutes of work. They did a good job but for that price I would hope they include some value add services like maybe cleaning the inside and outside of your windshield.
Janna Sunday
21:48 06 Aug 25
I am so happy I went here. They were quick, affordable, and hospitable during my hour wait while installing my window. I’ll definitely be using them again in the future.
Leah Hill
20:03 30 Jul 25
Kryger was so helpful with my windshield replacement. They helped me make my claim and even let me know I would save over $100 not using insurance once they received the claim. They got me in the very next morning and my car was done before lunch. 10/10 will definitely be using them for all my glass needs
Jordan Robinette
13:16 16 Jul 25
Called a few places to check prices and availability. Kryger was the only place able to answer with a real person, give a quote in minutes, and had amazing availability. The staff was courteous and friendly and the whole process was easy. Price was VERY doable as well. Great experience. Hoping I don’t break anymore windows- but if I do, this is where I’ll be going for replacements.
M M
20:37 30 Jun 25
The Krygers glass company are run by a reputable family that has been in Kansas City for years and I hope will be around much longer. I wouldn't call any other glass company for our needs. This is my second time to call for windshield, And it turned out this time. No repair was necessary and they were completely honest with me . This time I also needed to replace some tempered glass for a table. I did end up reluctantly working with a " chat online" but discovered it really was somebody in the office. It worked well for both orders and did end up being very personal start to finish. The whole process was simple, yet professional and very good price. I highly recommend the Krygers.
Steve A
16:03 23 May 25
A total windshield replacement for my 2020 Jeep Grand Cherokee. Friendly and courteous staff/employees. Faster service than estimated...job done right and at a fair price!! In & out in NO TIME...WOW!!
Thanks Kryger Auto Glass!!
Robert Gould
16:17 15 May 25
I brought my vehicle in for a new windshield on the 13th or May. They had the windshield in stock and were able to finish it very quickly. They are a competitively priced company with great customer service. This is my second vehicleI brought to them to have the windshield replaced, their services are constantly of good quality and without any problems with the installation.
Thank you for service!
Amanda Littleton
04:56 15 May 25
Finding out your windshield has a massive crack? Unfortunate, but we were fortunate to find Kryger Glass.

Kryger Glass made getting a quote quick and painless. Their pricing is reasonable. We opted to pay the added fee for the convenience of mobile service because we were within their serviceable area. They waste no time scheduling and completing a job—they’d have been out sooner had it not been for our schedule, and it was still less than a week. Joe, our technician, was prompt, polite, and professional. The job took less than an hour. The new windshield looks fantastic.

While I hope we don’t have to reach out for a windshield anytime soon, if needed, we’re reaching out to Kryger Glass.

Thank you, Kryger Glass, and thank you, Joe, for a job well done!
Hailey Coon
15:43 02 May 25
I got my windshield replaced here about a month ago. It was easy to get a quote and it reflected the actual prices. Mind you it was also the lowest price out of 6 places I called! The service took just under an hour to complete and I was shocked! Overall I was very please to be able to get my cracked windshield fixed so fast! Fast forward to now, there’s water coming into my car so I gave them a call to make sure it was nothing with the windshield. They got me in that day, fixed the issue which wasn’t even related to their work, only took 20 minutes, and they did it for free!!! Honestly overall 10/10 experience. I would recommend coming here for any of your glass needs!
John Doe 5 days ago
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    Ever wonder why your windshield goes through a safety inspection in the first place? Because your windshield is vital to the performance of your car during an accident. It breaks, you break.

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    Do You Know Why Quality Glass and Installation Matter?


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    It isn’t just about how the glass looks, though that’s important. It isn’t only about keeping bugs out, though that matters. Ever wonder why your windshield goes through a safety inspection in the first place? Because your windshield is vital to the performance of your car during an accident. It breaks, you break.

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